This guide will walk you through how to set up and run a moderated study in MUiQ.

To set up and run a moderated study on MUiQ, you can utilize the platform's MUiQ Moderated (Mod) feature. This feature is designed for one-on-one or multi-session usability research with live participant video chats, screen sharing, hidden observers, and automated recordings and transcripts. 

Here’s a guide on how to set up and run a Moderated study:

1. Create a Moderated Study:
   1. From your MUiQ dashboard, select "Mod Studies" to view your dashboard. You can then select Create Study to build a new moderated study.
      
      

2. Access Session Links:

Once the study is created, you will be presented with various session links: moderator link, observer link, and participant link.

1. The moderator link can be used by the moderator at the beginning of each session.
2. The participant link is for sharing with participants.
3. The observer link is for hidden observers who can monitor the session without being seen by the participant. There is also a hidden observer chat that the participant cannot see.

3. Configure the Moderator Lobby:

At the beginning of each session, the moderator will start in the lobby to name the session.

1. Use the moderator link OR access the moderator lobby directly from the study to join the moderator lobby.
2. In the lobby, you can test your camera and microphone, set your name, and enter the lobby to set up your moderated session.
3. You can give your session a name and see any participants or observers waiting in the waiting room.

4. Manage Participants and Observers:
   1. When participants and observers join, they will appear in the waiting room.
   2. You can accept them into the session as needed from the lobby. You can also accept participants and observers into the session after the session has started.

5. Conduct the Moderated Session:

During the session, you have access to several tools:

1. Observer Chat: For communication among hidden observers, not visible to the participant.
2. Participant Chat: To communicate directly with the participant. The participant will only see their chat bar.
3. Screen Sharing: Moderators and Participants can share their screen,
4. Video and Audio Controls: Moderators and Participants can manage their settings.

6. End the Session:

Once the session is complete, select "end session". You can then re-enter the lobby for another session or exit to your study dashboard.

7. Access Recordings and Transcripts:

MUiQ automatically records sessions and provides transcripts.

1. After a session, go to the "recordings and transcripts" section in your study dashboard to download them. Note that processing time may be needed before they are available.
2. Multiple download views may be available, such as gallery view and shared screen view.

8. Recruit Participants for Moderated Studies:

To recruit participants using MUiQ's services, you need to fill out the Participant Recruitment form in the left menu. This will be sent to the operations team who will handle the recruitment process.

1. Ensure you clearly outline the target participant criteria when requesting recruitment.